something weird with bc

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Is it just me or is there something constantly trying to load on bigcloset that never does so the web browser is always trying to update.

Started like a day or so ago. I have to click stop on the browser or it ties up memory for nothing.

gets stuck on project wonderful or sitemeter.com

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No one else reporting this

erin's picture

So, I'm inclined to say that it is something on your computer. You should probably do a scan for malware.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

Caching and CDN

Piper's picture

It could actually be an issue with the CDN... We've recently started using a Geographically Diverse Content Delivery Network to serve a lot of the static files from the site. This speeds up load times for a lot of users that aren't local to the servers. Sometimes a file may get "munched" when the CDN tries to retrieve it from our server, and could cause the forever loading issue. If it's on our end however, this is the kind of thing that would be fixed in 15 mins or less when the CDN would go looking for file updates. If it persists beyond that time, you might want to try disabling ad-blocking software or any no-script type filters which might be interfering the page load.

-HuGgLeS-


"She was like a butterfly, full of color and vibrancy when she chose to open her wings, yet hardly visible when she closed them."
— Geraldine Brooks


CDN? Ouch!

I hate those people. Whenever we accidentally end up with a connection to one we suffer a flood of ping attempts as they try to find out the shortest route to their nearest box. Can screw up our bandwidth for days.

Don't get me wrong, I understand the reasons why organizations use them, it's just that the implementation is so completely lame. Why am I being pinged by servers in China, Japan, Vietnam, Brazil, etc just to find which one is closest? Why does each server have to ping me 50 times a second for over two hours before they decide that I really am in the UK? Answer, it's easy for them to do and who cares about what other people on the internet want to do anyway?

The end result, to me, is that my firewall log gets seriously spammed and it becomes impossible to find real log entries in it. So generally what I do, when any of these fuckers come to call, is 'whois' the address and then drop the entire subnet.

</rant>

If you want to do this, it might be an idea if you publish IP address ranges or DNS addresses so that I can whitelist them in my firewall.

Sorry for being such a grouse. It's that time of month.

Penny

CDN.QnEZ.Net

Piper's picture

our CDN is refrenced as cdn.qnez.net which is a cname to a private address on their network. It is using a simple geoip based DNS call for their network of pops and shouldn't be invasive on your network. IF you think our CDN provider is being very invasive with pings to your internal network, please let me know so that I can take this up with them

-Piper


"She was like a butterfly, full of color and vibrancy when she chose to open her wings, yet hardly visible when she closed them."
— Geraldine Brooks


I'm reporting it happened as well (yes, mostly past tense)

For me it began about three days ago.

When I used my 'bookmark' to come to the site I landed on the home page just like normal.
If I didn't log in, then everything remained normal, just slow.

As soon as I logged in I had Stan's problem where it seems I had gone to a listing of only the stories and everything else vanished.
I didn't think of it as a problem at the time and still thought it was something planned, like, if we log in then we arrive at the stories list rather than seeing everything. If I go to 'home', it all cleared.

I also noted the "HEAVY" pings beginning a day or so before that and even reported it to my provider since I was able to measure an immense difference in latency which was apparently caused by that pinging. 38ms vs 215ms. ouch!

I am happy to say that much of that part of it all cleared about an hour ago. The site still seems S L O W though and I simply figured it was still the hosting group trying to get their act together since the S L O W ness started back before the blog which said they were trying to fix it. When I say slow, I don't mean a second or two. The digital count stopwatch said 28.72 seconds from the time I requested something to the time it appeared. If it took any longer than that, my attempt would time out.
Originally I thought this was due to a 'bad' whatever you call it (I thought of it as a serving node). If I logged off the site and came back then my chances were good that I would find one that was much faster. Lately though that hasn't even helped. I live in central Oregon and at the time I've had problems with BCTS, I would go to my German site connections or to Canadian ones and had no problem (other than the delay due to distance). Are your providers still trying to solve their problems?

Renae

Details?

erin's picture

We can't do much about what you are reporting without more details. What is your bookmark? What machine and ISP and browser are you using? When exactly did you get these heavy pings and where did they come from?

We're not seeing this behavior so it makes it hard to debug.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

something wierd with bc

I know that recently, whenever I log in, I get the stories, only. But when I click on HOME, it shows entire page.

    Stanman
May Your Light Forever Shine

Bookmark out of date

erin's picture

You've bookmarked the old front page instead of the home page. Click Home then save THAT as your bookmark to the site.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

Fixed this, I hope

erin's picture

Instead of using the module capability which turns out to be a monstrous pain in the tuchus, I found the write line in the code and hacked it.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

The easy fix

is to clear your browser's everything: passwords, cache, logins, cookies, etc., then log back into the site and see how it performs. This can be found in either your tools or options menus under security or privacy.

In my case, by doing this, it usually fixes any problems that I may have had. The times when it doesn't has to do with problems on the BCTS server or the hubs linked directly around the BCTS server farm.

Sephrena

Slowdown

I am not seeing any other symptoms, but for the last 3 weeks or more I have noticed a huge slowdown specifically with BCS. To reply to this thread took over 30 seconds, for example. I am not seeing any other problems with my computer on any other sites, and frankly, I have been inactive enough it probably doesn't matter. If there are any experiments you would like me to try just PM me. I am currently using Verizon FIOS.

That's discouraging

erin's picture

We've done some specific things and have seen a great increase in average speed. The site still slows down in peak periods, about 11 am to 5 pm pacific time but by our measurements it's more than 30 per cent faster than it was a month or so ago.

If something you have is blocking the caching we are doing, that might slow things down. Piper is working on this.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.