Login Bug?

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For the last week and a half I’ve been encountering a really weird bug. At first I thought it was because of all the changes that had been going on with the server and whatnot so I didn’t think much of it at first. Now however It’s just starting to get annoying. Basically what is happening is that you login and have the persistent login enabled but when you move to another page say after reading a story for a period of time, it forces you to log into your account again even though you had the persistent login enabled. If it’s server related then fine but it is a little annoying to have to deal with.

Comments

Have had

sugar_britches63's picture

I have had a similar problem only it is every time I come to the site I have to log in, even with the persistant login enabled. Until about a week ago maybe a bit more I never had to do that the site always recognized me as logged in. I do hope it is only server related and will be fixed soon.

Charlotte

opinor ergo sum

Charlotte Van Goethem

No problem

tmf's picture

No problem on my side.
Still use Firefox 56.0.2, that might be a thing.!?!

Piper said that there were going to be problems

I'm sure that she is aware of this issue and she will get it fixed, but I'm also sure that it is not considered a major problem. Just work with it for a week or so and things will be back to normal again.

Have seen this before

erin's picture

I have seen this problem before; it's a problem-and-a-half. Server problems cause a corrupt browser cache, and a corrupt cloud cache. So, that particular server problem has been fixed for the moment and should stay fix but no guarantees. The cloud cache has been cleared and should not be still loading the bad page. The third half of the problem is the corrupt browser cache created. You will need to clear your local browser cache to clean that up.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

Ooooeer

Hi Erin, thanks for the advise but still having the same prob on my iPad, cleared every cache on it I can find but still getting multiple log outs today.

Hugs
Sammi