I Have A Question For The Computer Techs Among Us?

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I have a question for the computer techs among us? I have an HP desktop computer that I purchased for my work from home business. I got on it last week to check emails and then clicked shutdown in the start menu and it completely shut down. A few days ago, I happened to come in my room to get something off my desk and I noticed that it was turned on and running in "hibernate" mode. I touched the keyboard and the screen came up to my login page for Windows. It is Windows 7, Professional. I logged in and it went to the desktop page. I clicked on the start menu and brought up "shutdown" again. I clicked on it and it shutdown for a second and came back on again. I even thought that it might have something to do with my DSL connection, so shut the modem off and tried to shut it down and it still did the same thing. Does anyone know what it might be that caused it to do that? I am not getting anywhere with HP tech support. It is covered with a warranty if it is a hardware issue, but if it is something else, I was told I would have to pay to get it fixed by Geek Squad out of my own pocket. I am really worried, because there is quite a bit already invested in the cost of my Home Office as it is. I just don't need this right now.

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Windows 7

Windows 7 always when shutting down goes into hibernate by default unless you modify the power settings. You can manually get around this by having the computer do a restart then when it restarts then then press and hold the power button which will fully power off the pc. You want to press the power button before it actually starts booting usually in the bios load step.

Hugs,
Jenna From FL
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TopShelf BigCloset
It is a long road ahead but I will finally become who I should be.

not Windows 7 itself...

I've been using Win 7 since early alpha versions, and that's not actually designed into Windows 7 itself directly. My desktop and my laptop neither one ever had that problem, even when set to "default" settings.

My desktop I built myself, but my laptop is a Sony Vaio that I paid extra to keep them from customizing it.

Essentially, I've got standard MICROSOFT installations of Windows 7 on both machines and they do not exhibit this symptom.

I -HAVE- gone to other peoples places and used their machines and they HAVE exhibited the problem. It seems that all PRE-BUILT manufacturers are changing the Microsoft default settings to make you hibernate instead of shut down. When you fix this, you're actually reverting to Microsoft's original configuration.

Anyways, to answer the original problem, the way you change your settings for that menu are the following:

1) Click on the Start Menu icon (or hit the key on your keyboard).

2) Right click on the "Power" button in the start menu.

3) Click Properties. Taskbar and Start Menu Properties window should appear in the "Start Menu" tab.

4) Next to where it says "Power button action:" click the drop down menu and select "Shut Down".

5) Enjoy!

Abigail Drew.

it also depends on hardware

it also depends on hardware and drivers

when going into hibernation, windows should save the current state to the hard-drive, then shut down completely. in the presence of hardware that isn't compatible with hibernation (old hardware, or drivers not certified as compatible) windows will go into sleep mode when the hibernation command is given.

some machines don't power down completely when they're switched off. network controllers and USB hubs might still be powered when the machine is shut down. that's done so the machine can be switched on remotely or via keyboard or other peripherals.

Boot time

If I were running a pre-build company I would do that too, because Windows in general takes a very long time to boot from being fully powered down.

My son has separate boxen running Win7 and some distro of Linux. Starting both simultaneously, the Linux box from power-off and the Winbox from hibernate, the Win7 box is quicker. But with both from cold he can open his Linux browser (not part of the boot), check the weather, and download his emails if not too many, and all before the Winbox is ready. In fact it's just about a race to see if he can power-down the Linux box before the Winbox is ready. CrudOS, IMHO..

I hear that M$ appear to have listened to people about this and that the Win8 boot cycle (and stuff like starting apps as well) is much much faster - maybe they've taken out all those REM statements at long last? But then they've gone and imposed the Metro UI onto desktop users. 'Swiping' on a desktop? Or buy a gesture-ready display? I ain't a gorilla in any case. I guess they'll learn one day, perhaps the day they go belly-up. Was it Continental who ran an advertising campaign based on the slogan "we never forget you have a choice."?

Memo to M$ board members - take a long hard look at Kodak's fall from grace.

Xi

An alternate...

If you don't like slow boots - consider replacing your hard drive with a Solid State device... Major improvement in speed there...

Anne

What's wrong with that?

I don't really understand your issue with having it in hibernate mode? It uses very little power and allows you to access your computer faster when you turn it on.

Depends...

Hibernate on my machines actually doesn't use "very little power", because my machines are high performance beasts. I've nicknamed my desktop "Behemoth" for a reason!

Hibernate mode uses far less than full power, but if you've got a beast of a power supply and certain odds and ends that eat juice in standby... (like my army of case fans), you can still end up eating a significant amount of power even in standby.

For MOST people, they'll hardly notice any difference between Standby and full power off on their monthly electric bill though. Most likely the original poster among them... But perhaps they just prefer it that way?

Abigail Drew.

To test it, start a command

To test it, start a command prompt (start, cmd in the search bar, right click on command and hit run as administrator), and type 'shutdown'. You should see a popup with a 30 second countdown.

If it then turns back on again, there's something wrong in the hardware - like the board is thinknig that the power has been cut off, and is going into 'last known state'.


I'll get a life when it's proven and substantiated to be better than what I'm currently experiencing.

What about this?

WinKey-R (run command), shutdown /s, enter. That should perform a full shutdown. Does that work? Tested on my win6 64 bit box...
Granted, it balked a bit, probably due to the stuff it has unning and the fact it is a vm, but should be the same as a real PC.

Another possibility

There are certain settings in the BIOS that might cause this. One is 'wake on network activity'. Do you have a direct connection to your modem? Or do you have a router, too?

Another is 'what to do after power failure'. Some machines are set to turn on after power failure. That or a power glitch might cause it to wake up prematurely.

Just tossing out ideas...

Janet

Mistress of the Guild of Evil [Strawberry] Blonde Proofreaders
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To be or not to be... ask Schrodinger's cat.

Wake on Lan wouldn't put the

Wake on Lan wouldn't put the machine in Hibernate mode, unless the system was set for going to sleep after a certain length of time after booting itself up again.

Also, if behind a router, routers don't allow the WoL signal to come in from outside.


I'll get a life when it's proven and substantiated to be better than what I'm currently experiencing.

Wake On Lan / Dial On Demand / Stupid Network Devices

Piper's picture

That's not entirely true, if the pc is in the DMZ of the router, the WOL command can come from anywhere.

I've also seen printers, NAS Drives, and other seemingly simple devises send out network wide WOL when they wanted to poll for updates because they were trying to wake the modem for dial-on-demand type service.

-Piper/KAF/PT


"She was like a butterfly, full of color and vibrancy when she chose to open her wings, yet hardly visible when she closed them."
— Geraldine Brooks


*eyeroll*

You can also port forward UDP ports 7 and 9, or a number of other things. This is a normal user, not a power user.

The point is that with a standard hookup, there will NOT be any way for WOL to get through to the PC.

As for network aware devices? That's not a wake on lan. That's a standard attempt to wake up 'sleeping' internet connections, which is structured differently.

I had a DRAC today that went berserk and locked up a customer's entire network with something similar.


I'll get a life when it's proven and substantiated to be better than what I'm currently experiencing.

Occam's Razor

Piper's picture

The one thing you need to remember is this: Just because a someone is a normal user, doesn't mean their configuration is normal. People often do something because a friend, told them such and such was a better way to do it, or because their power-user cousin/newpew/brother came in and decided to tweak things whilst fixing something. Occam's Razor may hold up well in the real world, but often enough, it is completely the wrong direction when it comes to PC users.


"She was like a butterfly, full of color and vibrancy when she chose to open her wings, yet hardly visible when she closed them."
— Geraldine Brooks


Strangely enough, I've found

Strangely enough, I've found the absolute opposite. By assuming that a home user is using the absolute most basic setup they could get away with, I've managed to deal with an enormous amount of problems without ever going to their home.

Remember - anything other than bog standard configuration on a router takes effort. That's why you see so many wireless connections called '2WIRE<three random numbers>', 'dlink' or 'netgear' - too many of them without any encryption, or WEP.

That's why my suggestion was to attack the very simplest assumption. "Can the computer actually shut down and turn off the power without going into hibernate mode."

Searching for WoL and other issues is really painful to do, and should NEVER be brought up until you've traced other issues. I mean, if you wanted to take that out of the question, you simply suggest that the person unplug their network cable (or router) after they shut down for the night. Don't even bring up WoL.

(Eergh. I had a flashback to a woman a few years back that was CERTAIN that the government was tapping her computer. It was really hard to explain to her that 1) she was on a dial up connection, which meant they couldn't just _dial in_ to her computer; only when it was on. 2) That criminals weren't interested, because it was too slow of a connection, and 3) That she really wasn't interesting enough for people to bother with. I can just see the insanity if someone had even vaguely mentioned 'wake on lan' or 'wake on dial' to her)


I'll get a life when it's proven and substantiated to be better than what I'm currently experiencing.

Use the Control Panel to set defaults

I'm assuming it's similar to Vista, but if you go into Control Panel - Power Options, you can "Choose what the power buttons do." By default, it is clearly set to Hibernate, but you can change it to Shut Down.